Terms & Condition

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Effective Date: May 22, 2026
Last Updated: May 22, 2026

Welcome to Puzzles to Passports (“Company,” “we,” “our,” or “us”). These Terms & Conditions
(“Terms”) govern your use of our website, products, subscriptions, services, and content.
By accessing or using our website and services, you agree to be bound by these Terms. If you do
not agree, please do not use our services.

1. Eligibility

By using this website, you represent that:

  • You are at least 18 years old or using the site under supervision of a parent or legal
    guardian.
  • You have the legal authority to enter into these Terms.
  • All information you provide is accurate and current.
2. About Our Services

Puzzles to Passports provides subscription-based educational and entertainment products,
including but not limited to:

• Printed travel letters
• Posters
• Board games
• Educational materials

• Digital content
• Promotional offers
• Subscription memberships

We reserve the right to modify, discontinue, or update any aspect of our services at any time
without notice.

3. Subscription Billing & Renewals
Recurring Billing

Certain products or services may be offered on a recurring subscription basis.
By purchasing a subscription, you authorize us to automatically charge your selected payment
method at the recurring interval displayed during checkout unless canceled prior to renewal.

Founders Offers & Promotional Pricing

Promotional pricing, founders offers, introductory discounts, or limited-time pricing may expire
or convert to standard pricing after the promotional period ends.
Pricing terms displayed at checkout control over any marketing materials.

Failed Payments

If payment cannot be processed, we may:

• Retry billing attempts
• Suspend access or shipments
• Cancel subscriptions
• Restrict future purchases

4. Cancellation Policy

You may cancel your subscription at any time through your account portal or by contacting
customer support.

Unless otherwise stated:
• Cancellations apply to future billing cycles
• Previously processed payments are non-refundable
• Orders already processed or shipped cannot be canceled

We reserve the right to terminate subscriptions for abuse, fraud, chargebacks, or violations of
these Terms.

5. Refund Policy

Due to the nature of subscription fulfillment and limited promotional offers:

• All sales are generally final
• Refunds are not guaranteed
• Damaged or incorrect items may qualify for replacement or store credit at our discretion

Customers must contact support within 14 days of delivery regarding damaged or missing items.

6. Shipping & Delivery

Delivery estimates are not guaranteed.
We are not responsible for delays caused by:

• Postal carriers
• Customs processing
• Weather events
• Supply chain disruptions
• Incorrect shipping addresses provided by customers

Risk of loss transfers upon delivery to the shipping carrier.

7. Intellectual Property

All content on the website and within our products, including:

• Logos
• Artwork
• Designs
• Illustrations
• Posters
• Letters
• Game concepts
• Videos
• Photography
• Branding
• Written content

is owned by or licensed to Puzzles to Passports and protected by intellectual property laws.
You may not:

• Reproduce
• Resell
• Copy
• Modify
• Distribute
• Commercialize

our content without written permission.

8. User Conduct

You agree not to:

• Use the website unlawfully
• Interfere with website functionality
• Attempt unauthorized access
• Upload malicious code
• Harass or abuse others
• Violate intellectual property rights
• Misrepresent your identity

We reserve the right to restrict or terminate access for violations.

9. Educational & Entertainment Disclaimer

Puzzles to Passports products are intended for educational and entertainment purposes only.

While we strive for accuracy, we do not guarantee that all historical, cultural, geographical, or
educational content is error-free or fully current.

10. Third-Party Services

Our website may integrate or link to third-party services including:

• Payment processors
• Shipping providers
• Analytics tools
• Social media platforms

We are not responsible for third-party content, policies, or practices.

11. Limitation of Liability

To the maximum extent permitted by law, Puzzles to Passports shall not be liable for:

• Indirect damages
• Consequential damages
• Lost profits
• Data loss
• Service interruptions
• Shipping delays
• Product misuse

Our total liability shall not exceed the amount paid by you for the applicable product or service.

12. Indemnification

You agree to indemnify and hold harmless Puzzles to Passports, its owners, affiliates, employees,
contractors, and partners from claims, damages, liabilities, and expenses arising from:

• Your misuse of the services
• Violation of these Terms
• Violation of applicable laws
• Infringement of third-party rights

13. Privacy

Your use of our services is also governed by our Privacy Policy.
Please review our Privacy Policy for information regarding how we collect and use personal
information.

14. California Consumer Rights

California residents may have additional rights under the California Consumer Privacy Act
(CCPA) and California Privacy Rights Act (CPRA).
Please review our Privacy Policy for details regarding California privacy rights and disclosures.

15. Arbitration & Dispute Resolution

Any dispute arising from these Terms or your use of the services shall be resolved through
binding arbitration in the State of California, except where prohibited by law.

You waive the right to participate in class action lawsuits or class-wide arbitration.

16. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of California,
without regard to conflict of law principles.

17. Changes to These Terms

We reserve the right to modify these Terms at any time.
Updated Terms will be posted on this page with an updated “Last Updated” date.
Continued use of the services constitutes acceptance of revised Terms.

18. Contact Information

For questions regarding these Terms & Conditions, contact:

Puzzles to Passports
Email: support@puzzlestopassports.com
Website: Puzzles to Passports